Terms of Use

Effective: 27 October 2026 · Version 1.0

These terms are an agreement between you and Varintha Chetanasena (operating as Fly Friendly) (“we”, “us”) for the Fly Friendly app and website. By creating an account or using the app you accept them. If you do not agree, do not use Fly Friendly.

1. Who can use Fly Friendly

You must be at least 13 years old, and old enough to accept these terms where you live (otherwise a parent or guardian must accept them for you). You may not use Fly Friendly if we have previously suspended your account, or if the law forbids it.

2. Your account

• Give a valid email address and keep your sign-in details to yourself. You are responsible for what happens under your account.
• Your username and display name must follow the community rules below. We may change or remove a name that breaks them.
• You can delete your account at any time in the app (gear icon › Delete account) or as described at flyfriendly.site/delete-account.

3. Community rules: zero tolerance

Fly Friendly lets you connect with friends, so other people see your username, display name, profile picture and anything you share. We have zero tolerance for objectionable content and abusive users. You must not post, upload or share, in your username, display name, profile picture, reports or any other content, anything that:

• harasses, bullies, threatens, intimidates or stalks anyone;
• is hateful or discriminates against people on the basis of race, ethnicity, religion, nationality, disability, sex, gender identity, sexual orientation, age or similar characteristics;
• is sexually explicit, pornographic, or sexualises minors in any way;
• is violent, gory, promotes self-harm, terrorism or illegal activity;
• impersonates another person or organisation, or misleads people about who you are;
• is spam, advertising, a scam, or malware;
• shares someone else's personal information without their permission;
• infringes anyone's copyright, trademark, privacy or other rights.

You also must not: track or monitor someone who has not agreed to it; create accounts in bulk or automatically; try to get around blocks, limits or security; scrape, reverse engineer or overload the service; or use Fly Friendly in any unlawful way.

4. Reporting and blocking

• Report: in Friends, open the person's profile and tap Report. Choose a reason and add details if you like. The reported person is not told who reported them. You can always email support@flyfriendly.site instead, for example about someone who is not your friend; include their username.
• Block: in Friends, open the person's profile and tap Block. Blocking removes the friendship, cancels invites between you, and stops either of you from finding or seeing the other. The blocked person is not told. You can unblock in Profile & settings › Blocked users.
• We review reports and act on objectionable content within 24 hours.

5. Moderation, suspension and termination

If you break these terms, we may, without notice where the situation requires it: remove or change content (including your name or picture); limit features; or suspend or permanently close your account and remove the user who posted objectionable content. We decide based on the reports and information we have. If you think we made a mistake, email us.

We may also stop offering Fly Friendly, or any part of it. If we close the whole service, we will try to give you notice so you can export your flights.

6. Your content

You keep ownership of what you add (your flights, notes, picture and so on). You give us a worldwide, non-exclusive, royalty-free licence to store, process and show that content only as needed to run Fly Friendly for you and the people you choose to share with. This licence ends when you delete the content or your account, except for copies we must keep as described in the Privacy Policy. You confirm you have the right to share what you upload.

7. Flight data is provided “as is”

Flight times, gates, terminals, baggage belts, delays and maps come from third-party sources and estimates. They can be late, incomplete or wrong. Alerts can be delayed or not arrive (for example if your phone is offline or notifications are turned off). Fly Friendly is not an official source: always check with your airline and the airport screens, and do not rely on the app for safety-critical or time-critical decisions. We are not responsible for missed flights, connections or any cost caused by inaccurate or late information.

8. Pro subscriptions

• Fly Friendly Pro is an auto-renewing subscription, sold monthly or yearly. The price, any free trial or introductory offer, and the billing period are shown in the app before you buy, in your local currency, as set by the App Store or Google Play.
• Payment is charged to your Apple ID or Google account when you confirm the purchase. The subscription renews automatically at the same price and period unless you cancel at least 24 hours before the end of the current period.
• Cancel or manage in your store account: on iPhone, Settings › your name › Subscriptions; on Android, Google Play › Payments & subscriptions › Subscriptions. Deleting the app or your Fly Friendly account does not cancel a subscription.
• Refunds are handled by Apple or Google under their rules.
• If Pro ends, your account returns to the free plan. Your flights are not deleted.
• We may change prices or features of Pro with notice through the store, as the store rules allow.

9. Ads

The free plan shows a banner ad from Google AdMob. Ads are provided by third parties; we do not endorse what they advertise. See the Privacy Policy for the data involved.

10. Maps and other third-party content

Maps use data © OpenStreetMap contributors, available under the Open Database License, with vector tiles from © OpenMapTiles, served by OpenFreeMap. Flight data is provided by AeroDataBox. Airline names and codes belong to their owners. Third-party content is subject to its owners' terms.

11. Licence and app stores

We give you a personal, non-transferable, revocable licence to use the app on devices you own or control, under these terms and the rules of the store you got it from.

If you downloaded Fly Friendly from the Apple App Store: these terms apply in addition to Apple's Licensed Application End User License Agreement (Standard EULA). The agreement is between you and us, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and is not responsible for any claims relating to the app (including product liability, legal or regulatory compliance, or intellectual property claims). If the app fails to meet any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm you are not in a country under a US government embargo or on a US list of prohibited or restricted parties.

If you downloaded Fly Friendly from Google Play: Google Play's terms also apply to your use of the store and purchases.

12. Disclaimers and limitation of liability

Fly Friendly is provided “as is” and “as available”, without warranties of any kind, to the fullest extent the law allows. To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost flights, travel costs, profits or data. Our total liability for any claim is limited to the amount you paid us for Fly Friendly in the 12 months before the claim, or USD 50 if greater. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer under the law where you live.

13. Governing law and disputes

These terms are governed by the laws of Thailand. Disputes will be handled by the courts of Thailand, unless the law where you live gives you the right to bring a claim in your local courts. Please contact us first; most problems can be solved by email.

14. Changes

We may update these terms. We will post the new version here with a new effective date and, for significant changes, tell you in the app or by email before they take effect. If you keep using Fly Friendly after that, you accept the new terms; if not, you can delete your account.

15. Contact

support@flyfriendly.site · Varintha Chetanasena (operating as Fly Friendly)